FAQs

What are the payment options?

We accept Cash on Delivery (COD) and online payment in the form of Debit Cards & Credit Cards from Visa & Mastercard. Please make sure that internet banking is available on your card.

What are your delivery charges?

We charge a flat rate of Rs.250 on shipping across Pakistan. For international orders, delivery charges will be displayed during checkout. The customers will have to bear all the duties and taxes.

What are our international shipping charges?

Delivery charges will be displayed during checkout. Duty, Taxes or VAT charged at the shipping destination by international customs according to their local customs policy and is paid by the consignee/buyer

Do you offer Cash on Delivery?

Yes, we offer cash on delivery.

When will my order be delivered?

Since we produce on demand of our customers and to avoid overproduction, our standard shipping time is 3-10 working days after confirmation of the order. For further assistance kindly call us at 0305-9131000.

What is your return and exchange policy?

Please check our return and exchange policy on the following link: https://adwears.net/pages/delivery-returns

Do you offer the exchange of sale items?

Sorry, sale items are not eligible for exchange.

Where do you deliver?

We ship across Pakistan and internationally to the USA, UK, Canada, UAE, Australia, New Zealand, KSA and Bangladesh. If Duty, Taxes or VAT is charged at the shipping destination by international customs according to their local customs policy and is paid by the consignee/buyer

Can I get custom-made clothes?

We regret to say that we are not taking customised orders at this time.

Can you share the size chart?

Size chart is available along with every product.

When is your new collection launching?

ADWEARS is an exclusive brand so we launch new collections every week and we only produce quantities of articles based on the number of orders received to avoid wastage and maintain sustainability. We encourage all customers to shop on Friday at 3 pm every week so that they can grab all their favourite outfits before they get sold out.

What is your helpline contact number?

You can reach out to us on our helpline: +923059131000